Yes. Once your order has shipped, you'll receive an email confirmation with tracking information so you can follow its journey from dispatch to delivery. If you don't see the confirmation in your inbox, please check your spam or junk folder.

Yes. Each piece is individually reimagined, making it unique in its own right. While certain designs may share similar materials, colors, and details, subtle variations are part of their individuality.

My work begins with reimagining overlooked objects, transforming existing pieces through unexpected materials and thoughtful details. For commissions, I source vintage or pre-owned pieces whenever possible, incorporating new materials when needed to bring a particular vision to life.

A: Yes, I do. While my website isn’t set up for automatic international checkout, I’m happy to assist. Just send me your country and postal code, and I’ll provide you with a shipping quote.

Yes. The majority of my work is commission-based, allowing each piece to be tailored to a specific space, vision, or detail. To get started, visit Commissions & Inquiries and complete the inquiry form. From there, we'll collaborate through a dedicated client portal to discuss the details, explore materials, and develop a personalized quote.

All sales are final. If you're uncertain about a color, material, or specific detail, I'm happy to provide additional photographs or information before purchase. Please reach out with any questions prior to placing your order.

Every order is carefully packaged in Illinois to ensure it arrives safely. Should your piece arrive damaged, please contact ah@amberreneehansen.com within 24 hours of delivery, including photographs of the damage and packaging, so the issue can be addressed promptly.

In-stock pieces are typically packaged and shipped within 1–2 business days of purchase. Domestic orders generally arrive within 2–5 business days after shipment, while international deliveries may take up to 14 days or longer, depending on customs and destination.

Made-to-order pieces and custom commissions have varying production timelines, which will be communicated in advance.

Once your order ships, you'll receive an email confirmation with tracking information to follow its progress.

Yes, for commissions I'm happy to work with specific color palettes, mood boards, or fabric references to ensure the materials complement the intended space, whether you're commissioning a piece for your own home or sourcing on behalf of a client, fabric swatches and material references are welcome, and physical samples can be arranged when necessary to finalize selections, subject to availability.